Frequently Asked Questions about Deva Cut and Our Services
Here are the top frequently asked questions when booking with Ny the Stylist. Read through the items listed below to prepare you for your appointment. “It is my Pleasure to Serve You!”
DEVA CUT FAQs
What is a Deva Cut?
A Deva Cut is a low tension visual haircut performed on dry naturally curly hair and then detailed after a wash and go styling. First time guests should choose the Deva Cut and wash and Go combo service. Returning guests whose shape is just being trimmed or tweaked can book this service alone if you do not require a finishing service.
What’s the difference between a Deva Cut and a Basic Trims?
A basic trim is reserved for current clients with existing shape designed during a previous service. A trim should be booked as an add-on service to appointments. A Deva Cut is a technique of cutting curly hair which creates visual symmetry by taking into consideration density, elasticity, and shape. Your hair is shaped and refined when dry. A basic trim is what we use to maintain your hair’s shape.
How should I prep my hair for a Deva Cut?
Hair should be worn DOWN, in its natural state and product free.
APPOINTMENT FAQs
I am a New Client! Should I Book a Consultation?
As first time guests, providing as much information about your hair and any perceivable challenges will help us with time estimates and preparation. Consultations are strongly encouraged and are mandatory for Color Services. For your convenience, we offer Virtual Consultations via FaceTime or Facebook video.
If you choose not to book a consultation, we reserve the right to refuse all, or portions of your booked services due to unforeseen conflicts with the condition of your hair and your booked services.
How are Weekend Appointments Different from Weekday Appointments?
We realize it’s hard to get in! Fridays are our attempt to service as many new guests as possible! So, because the appointments will take longer, we turn up a bit to keep you engaged! You can expect great customer service, champagne and wine, more fellowship, social media live streaming and of course healthy fabulous hair! As always, we appreciate your patience and patronage!
Can I bring friends?
No. Space is limited. It is best to show friends the finish product after your appointment.
Can you guarantee my service time ?
Because every guest is different, we cannot guarantee service completion times. We will do our best to work diligently and efficiently to meet the time expectations. Here is how you can help:
Try your best to book appointment times when you have flexibility in your schedule so that we can take our time and provide consistent, quality service.
Please arrive to your appointment on time.
If you have a lot of hair, please mention it in the notes section when booking.
Please remove previous style when applicable.
If your hair is excessively tangled, please come with your hair detangled.
If you know you require extra Process time or drying time please request it in your booking.
Can I add a service once I arrive for my appointment?
No. NytheStylist wants to be respectful of every client’s time. Adding additional services at the time of your appointment could lengthen your appointment time and inconvenience other guests. Please book all desired services and carefully review your service selection at the time of appointment booking to ensure enough time can be allotted to service you.
What is the cancellation policy?
Cancellation requires 72 hour notice, and guests must use the self service “cancel” feature on the Booksy app to cancel. Failure to comply will result in a 50% charge which may be higher during holidays.
STYLING SERVICES FAQs
What about color?
Color services are available when a guest's hair is in good condition and does not exhibit signs of excessive breakage and damage. Guests should submit a picture via direct message of the current condition of hair as well as picture of the desired color. Guests can also stop by to discuss current hair condition. NytheStylist reserves the right to refuse color services if hair is determined to be too fragile. In some cases, color may be discussed at a later date when hair is healthy.
Do you do Blow Outs?
Blow Outs are offered seasonally for existing guests and new guests with prior consultations. Blow Out services are available when a guest’s hair is in good condition and does not exhibit signs of excessive breakage and damage. NytheStylist reserves the right to refuse Blow Outs services if hair is determined to be too fragile. In some cases, Blow Outs may be discussed at a later date when hair is healthy.
Do you style children’s hair?
NytheStylist reserves the right to service children with a minimum age requirement of 16 years old based on salon dynamic, scalp sensitivity and predisposition to salon environment. NytheStylist is sensitive to childhood trauma and does not want to contribute negatively to any child’s natural hair experience. Decisions are made on a case by case basis. Not sure? Send me a direct messages and let’s discuss.
What is a package?
A package is a prepaid and pre-booked series of appointments for guests who prefer standing or regular appointments. If you wish to avoid the wait list for services, you should consider booking a package. Guests may book their remaining sessions as “package sessions” in numerical order, as standing appointments until the package is complete. When booking, please specify service to be redeemed.
